East News 鈥� April 15 “Right on the mark. Problem is that the insurance companies think the agency system would...
Customer Service News
The reason independent agencies struggle to attract customer service representatives (CSRs) is that agencies just do not pay them enough....
idNET, dba Afni Insurance Services has launched a customer service intranet for its CSR24 customers. The intranet creates 24/7 access...
To enhance its service capabilities, The PMA Insurance Group has relocated its 180-employee Allentown, Pennsylvania-based Customer Service Center to enhanced...
LOMA and the American Institute for CPCU/Insurance Institute of America (AICPCU/IIA) have partnered to offer a new property-casualty concentration in...
What is customer service? Customer service in an insurance agency is made up of four specific functions: Processing, Professional Advice,...
What is customer service? Customer service in an insurance agency is made up of four specific functions: Processing, Professional Advice,...
Automotive insurance premiums show no sign of leveling off as rates increased an average of 13 percent since 2002, according...
SupportSoft Inc. announced that Assurant Group has purchased the Company’s software to support customers benefiting from Assurant’s extended service contracts....
Dewinda A. Ford of the Bramlett Agency Inc., in Ardmore, Okla., was named the 2003 National Outstanding CSR of the...