Fort Worth-based INSpire Insurance Solutions, a property/casualty insurance outsourcing services provider, announced it is using a new software configuration management (SCM) application to speed software development and improve customer service quality. PVCS庐 Dimensions, developed by MERANT, a global e-business software company, was designed to facilitate process management by establishing roles, the transitions between roles and automating workflow. As a result, INSpire hopes to improve the time-to-market for new insurance applications and improved customer service delivery. INSpire is in the process of implementing PVCS Dimensions with its internal customers. By the end of June, the company plans to have all customers using PVCS Dimensions for change management.
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