A newspaper’s analysis shows the most common complaints received by the Ohio Department of Insurance come from people who had health claims denied.
The Columbus Dispatch reports the department got more than 3,100 complaints last year and in the first 11 months of this year. Of those, 43 percent were from people whose insurers would not pay a medical bill. Consumers sought help from the state after losing appeals to their insurance companies.
More than 1,300 complaints were for denied claims, and about 220 of them led to refunds, additional payments or settlements.
Payment delays and concerns about premiums were next on the list of most common complaint categories.
The newspaper says the number of complaints is small compared with the millions of health claims handled in Ohio.
Topics Ohio
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