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In another case involving John Beck Insurance Inc., in Jacksonville, the Florida Department of Financial Services suspended the insurance license of Anna Mack for reportedly aiding and abetting an unlicensed person in the sale of insurance and for selling a product without the consumer’s informed consent, a tactic known as “sliding.”

Investigators reportedly obtained evidence that Mack, 34, allowed an unlicensed employee of the insurance agency to sell insurance to a customer. The investigation also revealed that the customer was tricked into unknowingly purchasing a product besides the insurance policy, in this case a “towing and rental contract,” at an additional charge. This offense, known as “sliding,” is considered an unfair and deceptive business practice. Mack was also reportedly found to have sold products outside the scope of her license authority. Based on this investigation, the department filed an administrative complaint, and administrative hearings were held in February and March of 2004. Following the proceedings, the department suspended Mack’s insurance license for one year, to be followed by a two-year probation. Another Beck agent was suspended in July.