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Ready to take the Twitter plunge? Or maybe you already have, but you’d just like to understand it a little better. In either case, Wells Media’s social media manager, Ly (‘Lee’) Short has put together a course to help you get started.

In this , Ly shares her screen and not only shows you the basics, but she also gives you some no nonsense tips. For example:

• Be human. You’re entitled to an opinion.
• Engage.
• Don’t feed the trolls.
• Share other’s stories.
• Post links or retweet with your comment.
• Use lists to organize accounts.
  (Heck, she’ll even show you exactly how to do that.)

For more tips and tools, .