How States Differ in Responding to Coverages and Their Application December 3, 2018 By Chris Burand I have done a tremendous amount of errors and omissions (E&O) work over the years, including serving as approved and...
Why It’s Important to Understand Your Carriers November 5, 2018 By Chris Burand I have been analyzing the insurance industry and individual insurers and agencies for a long time now. When I started...
Most of the Time, Nothing Goes Wrong and This Is a Big Problem October 1, 2018 By Chris Burand In Ernest Hemingway’s “The Sun Also Rises,” a character, Mike, was asked how he went bankrupt. “Two ways,” Mike said,...
5 Ways to Put Customers First and Ice the Cake with Insurtech September 3, 2018 By Chris Burand I was surprised to learn I was named one of the 50 most influential people in the United States/Western Europe...
The Declining Value of Insurance August 6, 2018 By Chris Burand Value is a relative term often specific to a given asset. For example, if the price of gold declines from...
Burand’s State of P/C Insurance Industry: How P/C Insurance is Becoming Less Valuable July 4, 2018 By Chris Burand Value is a relative term often specific to a given asset. For example, if the price of gold declines from...
Agency E&O: In Praise of Those Who Know Their Coverages July 2, 2018 By Chris Burand I was conducting an errors and omissions (E&O) audit for an agency that needed improvements. The easiest part of the...
I Used to Walk to School and Home Uphill Both Ways June 4, 2018 By Chris Burand An interview was recently published in a major industry publication with a notable ex-CEO of a prominent insurance company. Throughout...
Burand’s State of the P/C Insurance Industry 2018: Pricing Cycle Effects on Agents May 29, 2018 By Chris Burand The property & casualty insurance and group benefits industry is changing faster than ever, or at least faster than any...
What If Tech Companies, Carriers Conspire to Denigrate Consumer Protections and Agency Value? May 7, 2018 By Chris Burand Here’s to ruffling feathers: Indeed, entities do exist in the insurance industry that do not look after their customers adequately....