Sales Culture Versus Business Culture August 19, 2024 By Chris Burand Can an agency built by a true salesperson transform into a firm with a business culture? Not with a salesperson...
Agency E&O Lessons to Consider August 5, 2024 By Chris Burand I’m seeing more cases of carriers rescinding policies for application errors, fraud or outright lies (call it what you will)...
The Balance Sheet Is the Most Important Financial Statement June 17, 2024 By Chris Burand The balance sheet is preeminent in financial audits by its placement at the front of audit reports. The balance sheet...
The Relevance of Standard Carriers to Commercial Lines May 20, 2024 By Chris Burand Question: Are standard, admitted, insurance carriers relevant commercial markets? Arthur J. Gallagher stated in their 2020 10K that 50% of...
Insurance Agency Trust Accounting — More Important than Ever April 15, 2024 By Chris Burand My articles regarding insurance agency accounting seem to elicit some of the most positive feedback of any subject I discuss....
What Is Insurance? March 18, 2024 By Chris Burand Based on the last 126 insurance commercials I’ve watched, I wouldn’t have a clue. I saw one insurance commercial the...
Working From Home February 19, 2024 By Chris Burand Based on my reading, most employers appear to prefer employees to be in the office. And yet, most white-collar employees...
Do Regulators, Insureds and Agents Understand How Reciprocal Carriers and Some New MGAs Work? January 22, 2024 By Chris Burand I recently read an article regarding how the U.S. Senate wants to investigate how well reserved Florida Citizens is because...
An Apprenticeship December 4, 2023 By Chris Burand Recently, I spent a week learning about an entirely different industry than insurance. It was a great education. Along the...
Carrier Operational Stability November 20, 2023 By Chris Burand For nearly 30 years, I’ve been writing and consulting with insurance agencies, brokers and networks on the benefits of choosing...