Privacy Compliance. It’s not serious until you get caught, right? The normal individual human reaction to complex laws and laws...
Articles by Chris Burand
Carrier Rating Notifications. What responsibility does an agency have to notify clients of carrier ratings? On new business, it is...
Personal Lines Liability Limits. If an agency has only offered a client $100,000 liability and they have a $300,000 claim,...
A huge amount of press has been devoted to how important price is to insurance buyers 鈥� and it clearly...
E&S Binding Limits. Extremely few, if any, retail agencies have any binding authority whatsoever with their E&S brokers. This is...
AOR/BOR Procedures. If the current agent is so good, why is the insured moving their policy? AOR/BOR selling strategies have...
Some inside knowledge and a lot of experience strongly suggests that many agencies and brokers are cutting processing corners. I...
Record Retention. It’s not as simple as everyone thinks. Significant and dangerous myths exist relative to this increasingly important topic....
Felony Background Checks. An important step in hiring people. If an employee has a felony conviction and the agency has...
Flood Insurance. Who Ever Said Mortgage Companies Know Everything About Flood Insurance? In agency after agency I visit, flood insurance...